Whether you’re looking for electric cabling, data cables, or lifting cables with an appropriate pulley system, you need to choose the right supplier. This is an important decision as the right cable will last for years without giving you a problem, a lesser-quality cable may not last and could cause a variety of lawsuits.
That’s why you need to choose a reputable cable manufacturer or cable casing manufacturer. Fortunately, this is easier to do than you may think:
Reputation
The first thing to do when looking for a cable manufacturer is to assess its reputation. It doesn’t matter if the company has been operating for years or has recently started up, providing it has had a customer or two you’ll be able to get a feel for the quality of their work.
While a large company will be known in the industry and you’ll probably already be aware of their reputation, a smaller, or new company, may not. You’ll have to ask them for testimonials and potentially follow up on them.
Social Media Profile
The next step is to check social media. Having a good reputation does not always mean that a specific product is good, every business has less than perfect products.
The beauty of social media is that everyone can post what they think about a specific product or business. A good product is likely to have a few negative reviews and plenty of positive ones. This will let you know what issues you need to look out for and whether the product is the right one for you or not.
Don’t forget, it’s very difficult for everyone to be happy with a specific product, you need to read the negative reviews to see what the issue was and how the manufacturer responded. This will help you to decide if the issue affects your decision or not.
Customer Service
The logical follow on from checking the social media profile is to evaluate their customer service. This will have been touched on by social media. However, you should also give the manufacturer a call without them knowing who is calling, you can then see how helpful they are. Of course, companies tend to offer better service when trying to attract business, but this should give you an idea regarding their response times and manners.
Understanding
It’s important to tell the supplier what you’re after and to make it as specific as possible. A good firm will be used to detailed requests and will understand what they mean and how to deal with them properly.
If the manufacturer understands your needs correctly you’re on the right road to finding a good supplier.
Options Available
It’s rare that standard cabling or cabling casings will do. You need to know that the manufacturer has a range of options available. This won’t just help you to get the right one today. It will also help to ensure you can replace the cables in the future if you need to.